Case studies


Australian Transport Safety Bureau

Dates: 2017-2018


24 of the most sernior leaders of ATSB developed coaching mindsets and skills to engage their stretched and changing workforce, leveraging the principles from the Inspire to Outperform. Despite significant pressures to complete investigations more efficiently and with a large number of new hires, the leaders maintained or increased the level of trust and openness with their teams. The tools and skills are being used by leaders in a variety of contexts, in operational meetings to informal conversations.


National Australia Bank

Dates: 2012-present


Megumi has been the lead consultant for the NAB Enterprise Coaching Culture program for 5 years. This influential cultural change process developed frameworks and approaches for leaders to adopt a coaching approach and to build a coaching culture into NAB. This included developing a framework, tools to support leaders, and designing a range of interventions to build awareness, motivation and skill. Since its inception, the flagship learning program, “Coaching Essentials” has reached more than 1,500 people and remains one of the highest rated leadership program at NAB. Due to the practical nature of the program, many participants have applied the learnings and achieved results.



Dates: 2002-2008


The highly successful and innovative ‘Breakout’ program sought to transform ANZ’s culture. As senior consultant, facilitator and coach, Megumi Miki led the design of programs and delivered workshops. Breakout was widely acclaimed as one of the best examples of successful cultural transformations in the world, and was used as a case study by Harvard Business School Professor John Kotter. Breakout reached 27,000 ANZ staff across the globe.


Other clients

Australian Super, Good Shepherd Microfinance, JBWere, Return to Work South Australia, Roche, Victorian Department of Health and Human Services, 



Expand your leadership potential. Call Megumi on +61 (0)407 323 032 or email us here to book your tailored Inspire to Outperform program.

My Blog

  • Is your inner calm muscle getting enough exercise?
  • Calm in the chaos
  • 5 reasons why we need leadership without authority